Privacy Policy
Last updated: July 2026
1. Introduction
DNW Janitorial Upstate ("DNW," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book our cleaning services.
2. Information We Collect
We collect information you provide when booking a service, including your name, email address, phone number, property address, and payment details. Payment information is processed securely through Stripe and is not stored on our servers. We also collect usage data such as pages visited and quotes requested.
3. How We Use Your Information
We use your information to process bookings, communicate about your service, send appointment reminders, provide customer support, and improve our services. We may use your email to send occasional updates about our services, which you can opt out of at any time.
4. Information Sharing
We do not sell or rent your personal information. We share information only with our cleaning staff for service delivery, with Stripe for payment processing, and as required by law. Our staff are trained to handle client information confidentially.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment data is encrypted and processed through Stripe's secure infrastructure. Access to your information is restricted to authorized personnel only.
6. Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also request that we stop using your information for marketing. To exercise these rights, contact us at info@dnwupstate.com.
8. Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact
For questions about this Privacy Policy or your personal information, contact us at info@dnwupstate.com or (864) 555-0192.